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Practice Management

Practice Manager - H Quinn (f) 

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Assistant Manager - R Khatun (f) 

The Assistant Manager is involved in the management of staff and systems development. Also provides support to the Practice Manager and the GP's to deliver patient services and the overall management of the Practice.

Administration

Practice Co-ordinators

B Mistry (f), L Bailey (f) and L Hands (f)

The Practice co-ordinators provide administrative and IT support to the practice.  They also ensure the smooth running of the reception and all associated office functions including dealing with clinical and admin queries, referrals management, childhood imms, etc.

 

Reception

M Keen, C Patel,  L Van Zutphen, C Coster, J Bitten and A Roper

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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