University Medical CentreLoughborough UniversityAshby RoadLoughborough, LE11 3TUTel: 01509 277577
NEW STUDENTS - PLEASE CLICK THE FOLLOWING LINK TO ACCESS OUR REGISTRATION FORM AND DETAILS ON HOW TO REGISTER
NEW PATIENT REGISTRATION
Our surgery opening hours are 08:00 - 18:30 Monday to Friday.
Our Doctors and Nurses run a variety of surgeries between 8.10am and 5pm.
Surgery times during out of the university term times may differ.
After 6.30pm until 8am Monday to Friday and all day Saturdays, Sundays and bank holidays, you should use the out of hours service if you need URGENT medical care that cannot wait until your GP surgery opens.
If you require urgent medical advice during these times, please call 111.
A trained call handler takes details such as your name and contact details and will ask the reason for your call. Depending on your problem you may need to speak to a nurse or doctor, or they will call you back to conduct a telephone clinical assessment. At the end of the call you will be told the most appropriate course of action. This could be health advice over the telephone, an appointment for a face to face consultation, a home visit, to visit your GP when they are next open or a referral to an emergency service.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
The Loughborough Urgent Care Centre (UCC) provides a dedicated 24 hour, 7 day a week, 52 weeks per year. The UCC provides a timely treatment service for patients of all ages with less serious illness and injuries which require immediate care but do not require services of an Emergency Department (ED), providing unnecessary ED attendance. The UCC integrates minor injury services, offering X-ray facilities 7 days a week.
To ensure optimum care, the clinical team working within the UCC have access to 2 observation bays. These are used as ‘holding areas’ so that clinicians can spend more time observing patients or awaiting diagnostic testing if required in order to avoid an unnecessary admission into an acute hospital.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Click here to see how 999 will respond to your call - Responding to 999 calls
The Practice will be closed on the following bank holidays.
During this time, if you require medical advice out of hours, please call NHS 111 or visit your nearest Urgent Care Centre.
Friday 19th April 2019
Monday 22nd April 2019
Monday 6th May 2019
Monday 27th May 2019
Monday 26th August 2019
Wednesday 25th December 2019
Thursday 26th December 2019
Wednesday 1st January 2020
The Practice will be closed on the following days for training.
Please call 01509 222061 when we are closed and you will be provided with information on who to contact for medical services during the closure times.
Thursday 12th September 2019 (from 1pm)
Thursday 10th October 2019 (from 1pm)
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