Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
University Medical CentreLoughborough UniversityAshby RoadLoughborough, LE11 3TUTel: 01509 277577
PLEASE CLICK THE FOLLOWING LINKS TO ACCESS THE LATEST INFORMATION REGARDING THE CORONAVIRUS
If you think you have symptoms of mumps please request a telephone appointment with one of the practice nurses on 01509 277577. Please visit https://www.nhs.uk/conditions/mumps/ for more information.
If you require a copy of your MMR vaccination history please email into the surgery – please note requests can take up to two working days.
Our surgery opening hours are 08:00 - 18:30 Monday to Friday.
Our Doctors and Nurses run a variety of surgeries between 8.10am and 5pm.
Surgery times during out of the university term times may differ.
After 6.30pm until 8am Monday to Friday and all day Saturdays, Sundays and bank holidays, you should use the out of hours service if you need URGENT medical care that cannot wait until your GP surgery opens.
If you require urgent medical advice during these times, please call 111.
A trained call handler takes details such as your name and contact details and will ask the reason for your call. Depending on your problem you may need to speak to a nurse or doctor, or they will call you back to conduct a telephone clinical assessment. At the end of the call you will be told the most appropriate course of action. This could be health advice over the telephone, an appointment for a face to face consultation, a home visit, to visit your GP when they are next open or a referral to an emergency service.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
The Loughborough Urgent Care Centre (UCC) provides a dedicated 24 hour, 7 day a week, 52 weeks per year. The UCC provides a timely treatment service for patients of all ages with less serious illness and injuries which require immediate care but do not require services of an Emergency Department (ED), providing unnecessary ED attendance. The UCC integrates minor injury services, offering X-ray facilities 7 days a week.
To ensure optimum care, the clinical team working within the UCC have access to 2 observation bays. These are used as ‘holding areas’ so that clinicians can spend more time observing patients or awaiting diagnostic testing if required in order to avoid an unnecessary admission into an acute hospital.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Click here to see how 999 will respond to your call - Responding to 999 calls
10 April 2020 Good Friday
13 April 2020 Easter Monday
8 May 2020 Early May bank holiday (VE day)
25 May 2020 Spring bank holiday
31 August 2020 Summer bank holiday
25 December 2020 Christmas Day
28 December 2020 Boxing Day (substitute day)
During this time, if you require medical advice out of hours, please call NHS 111 or visit your nearest Urgent Care Centre.
Please call 01509 277577 when we are closed and you will be provided with information on who to contact for medical services during the closure times.
To be confirmed
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